Terms and Conditions

EverPoint Solutions Terms and Conditions

Last Updated: October 22, 2026 Effective Date: August 14, 2026

These Terms and Conditions ("Terms") govern your access to and use of EverPoint (the "Service"), operated by EverPoint Solutions, including our web app, desktop app, related pages, and related support channels.

By creating an account, accessing, or using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1. Who We Are

"EverPoint", "we", "our", and "us" means EverPoint Solutions, operating under the EverPoint brand.

Legal operator details:

• Legal Name: EverPoint Solutions
• Brand / Service Name: EverPoint
• Contact Email: admin@everpoint.ca
• Location: Ontario, Canada

2. Eligibility and Authority

You represent that:

• You are at least the age of majority in your jurisdiction.
• You can enter a legally binding agreement.
• If you use the Service for a business, you have authority to bind that business.

3. Service Description

EverPoint provides role-based workspace software for field and service businesses, document design, and managed websites, including:

• office and employee portals;
• scheduling and dispatch visibility;
• timecards and related workforce records;
• customer and job records;
• quotes, invoices, contracts, and related documents;
• document design;
• managed websites;
• product feedback submission workflows;
• optional desktop and mobile access methods.

Physical goods, including 3D printed parts and EverStore orders, are fulfilled by local delivery around Timmins, with shipping for orders further away.

You may only connect a hostname you own or are authorized to use. You handle DNS. We request SSL after we verify the records; we do not guarantee it. The {slug}.sites.everpoint.ca address is our starter host and we can change or remove it. We may refuse or remove a custom host if we cannot verify ownership or it poses a security risk. Domain registrar fees stay yours.

EverPoint provides tools for record-keeping and organization only. You are solely responsible for ensuring your use of the Service complies with all applicable labor laws, employment standards, and tax regulations in your jurisdiction.

Some areas may be in early access, prototype, or evolving states. Features may change, move, or be removed.

4. Accounts, Roles, and Workspace Responsibility

The Service supports multiple user roles (for example, company owner/admin, office/management users, employees, and similar roles).

You are responsible for:

• maintaining accurate account and company information;
• safeguarding credentials and account access;
• ensuring users in your workspace are authorized;
• actions taken through your account or workspace.

You must promptly notify us at admin@everpoint.ca if you believe your account has been compromised.

5. Acceptable Use

You agree not to:

• use the Service in violation of applicable law;
• interfere with or disrupt the Service, systems, or security;
• attempt unauthorized access to any account, workspace, or data;
• upload malicious code, malware, or harmful content;
• use the Service to infringe intellectual property or privacy rights;
• misuse another company's workspace or access codes.

6. Customer Data and Content

Between you and EverPoint, you retain ownership of the data and content you submit to the Service ("Customer Data"), including operational records (for example, customer, job, schedule, and timecard information).

You grant EverPoint a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, and display Customer Data solely to:

• provide and maintain the Service;
• secure, troubleshoot, and improve the Service;
• comply with legal obligations;
• perform support requested by you.

You are responsible for ensuring you have all rights and permissions needed to provide Customer Data.

7. Feedback

If you submit suggestions, ideas, bug reports, or other feedback, you grant EverPoint a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback for any lawful business purpose, without compensation to you.

8. Third-Party Services and Links

The Service may rely on or integrate with third-party providers (for example, cloud hosting, authentication, data storage, communication, analytics, or distribution channels). Third-party services are subject to their own terms and policies.

EverPoint is not responsible for third-party products, services, or content not controlled by EverPoint.

9. Downloads and Client Software

EverPoint may provide downloadable installers or app packages. You are responsible for:

• installing software on supported and trusted systems;
• maintaining endpoint security and updates;
• evaluating warnings from your operating system or browser.

Use of downloaded client software is limited to your lawful use of the Service under these Terms.

10. Fees, Subscriptions, and Add-Ons

Some features may require paid subscriptions, add-ons, or approved workspace access.

Commercial terms (including pricing, billing cycles, payment timing, taxes, refunds, renewals, suspension for non-payment, and cancellation handling) are governed by your order form, invoice, or separate commercial agreement with EverPoint.

Where no separate commercial agreement exists, default billing terms are:

• Prices are in Canadian dollars. Card payments are processed by Square. EverPoint Solutions does not store full card numbers. Questions about an invoice, a payment or a cancellation? Email billing@everpoint.ca. Payment may also be by Interac e-transfer to billing@everpoint.ca unless an invoice says otherwise. Invoices are due within 30 days. Quotes are valid for 30 days unless the quote says otherwise. Website, document design, and other custom work are billed as quoted. Monthly care or hosting is billed as quoted and may change with notice. EverSeal is in development / testing and is not sold as a paid public subscription under these Terms until a separate order says otherwise.
• Custom work (including websites, document design, and similar): no refund for work already performed. Monthly care or hosting: you may cancel anytime; we refund any unused prepaid period on a pro-rata basis. Domain registration fees are not refundable after we pay the registrar. Software early access is not a paid subscription yet; if we later charge for software, refunds will be in that order form.

11. Service Availability and Changes

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice.

We do not guarantee uninterrupted, error-free, or always-available operation.

12. Suspension and Termination

We may suspend or terminate access (in whole or in part) if:

• you materially breach these Terms;
• we reasonably believe use presents security, legal, or operational risk;
• payment obligations are overdue (if applicable).

You may stop using the Service at any time.

Sections that by their nature should survive termination will survive, including sections on ownership, disclaimers, limitation of liability, indemnity, dispute terms, and general provisions.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis.

EverPoint disclaims all warranties, express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

No advice or information from EverPoint creates any warranty not expressly stated in these Terms.

14. Limitation of Liability

To the maximum extent permitted by law, EverPoint’s total aggregate liability for any and all claims arising out of or related to the Service—whether in contract, tort, or otherwise—shall be limited to the amount of fees actually paid by you to EverPoint during the six (6) months immediately preceding the event giving rise to the claim. You acknowledge that as a sole proprietorship, this limitation is a fundamental basis of the bargain.

15. Indemnity

You will defend, indemnify, and hold harmless EverPoint and its affiliates, officers, directors, personnel, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• your use of the Service;
• your Customer Data;
• your violation of these Terms or applicable law;
• your infringement of third-party rights.

16. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules. Dispute venue is the courts of Ontario.

Before starting formal proceedings, each party will attempt to resolve disputes in good faith by written notice to admin@everpoint.ca.

17. Changes to These Terms

We may update these Terms from time to time.

When we do, we will update the "Last Updated" date. If changes are material, we may provide additional notice in-app, by email, or by website notice.

Your continued use after updated Terms become effective means you accept the updated Terms.

18. General

• Entire Agreement: These Terms and any applicable order form/commercial agreement are the entire agreement regarding the Service.
• Severability: If any part is unenforceable, remaining parts remain in effect.
• No Waiver: Failure to enforce any provision is not a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets.
• Force Majeure: Neither party is liable for delays or failures caused by events beyond reasonable control.

19. Contact

Questions about these Terms can be sent to:

• admin@everpoint.ca